Useful information about behaviour to have on various occasions and how to cancel booked treatments.
The Regina Isabella Spa Centre is open daily from 8:00 a.m. to 8:00 p.m.
Therapies and treatments are carried out from 8:00 a.m. to 1:00 p.m. and from 4:00 p.m. to 8:00 p.m.
The indoor pool and gym are open continuously from 8:00 a.m. to 8:00 p.m.
The spa is a place of relaxation; as a courtesy to other guests is forbidden:
–the use of mobile phones or other electronic devices and you are asked to speak quietly;
–smoking both inside and outside the spa area;
–taking food and/or alcoholic drinks into the spa centre.
Before going to the spa, you are advised to leave jewellery, watches, glasses, contact lenses and valuables in your room.
You should arrive 10 minutes before your treatment.
For men is suggested the shaving at least 3 hours before your face treatment.
Other guests will also have appointments booked, so if you arrive late it will not be possible to carry out the full treatment.
Men are advised to shave before having face treatments.
You must take a shower before entering the pool, and wear a swimming-cap when in the water.
For your own safety, we recommend wearing shoes and clothing suitable for physical activity.
Minors under 18 years of age must be accompanied by parents or guardians.
Children are welcome, but may only use the indoor pool from 9:30 to 11:30 a.m. and 4:00 to 5:30 p.m.
Children under 2 years of age should wear nappies.
Please always advise the staff if you have a specific medical condition, so that appropriate measures can be put in place.
Per poter usufruire del contributo del SSN è necessaria la prescrizione medica avente data anteriore l’inizio delle cure.
Al fine di evitare noiose complicanze burocratiche relative ad una scorretta terminologia delle diagnosi, consigliamo di usare le dizioni indicate di seguito.
Per il ciclo di fango-balneoterapia, utilizzare ad esempio: “Osteoartrosi e altre forme degenerative”, oppure “Artrosi diffusa”, anche “Reumatismi extra articolari”.
Per il ciclo di balneoterapia, utilizzare ad esempio: “Osteoartrosi e altre forme degenerative”, oppure: “Reumatismi extra articolari”
If you need to cancel your appointment, you should do so at least 24 hours in advance, otherwise you will be liable for the full cost of the treatment.
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